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Job Location | Mumbai |
Education | Not Mentioned |
Salary | 2,00,000 To 3,00,000 p.a. |
Industry | Education / Teaching / Training |
Functional Area | ITES / BPO / KPO / LPO / Customer Service / Operations |
EmploymentType | Full-time |
Technical Support Executive (us Process)ctc - 3.5-4.0 Lacs P.a + (4-5 K P.m) Night Allowancemust Be Willing to Work in the Night Shift.are You Working in the Similar Domainkey Skills Understanding Operating Systems like Windows 7,8,10 and Macos. Troubleshooting Network and Internet Issues for Clients. Fixing Software and Drivers On Client Systems. Understanding of Settings and Control Panel Options. Fixing Issues in Device Manager and External Devices. Understanding Latest Privacy Settings and Access Control in Devices. Setting Up System Using Remote Desktop Connections like Anydesk, Teamviewer, Etc. Excellent Oral Communication Skills with a Passion to Resolve Customer Queries Successfully and Quickly. Adept At Technology to Troubleshoot and Ensure Smooth Online Class Experience. Active Listening Skills, Patience and Detail Obsession to Maintain Call Logs.responsibilities and Duties Identify and Resolve Technical Issues Promptly and Successfully (tat 10 Minutes). Answer Technical and Service Questions About the Product. Ownership for the Team Mission to Create a 5-star Experience for Every Customer.qualifications Graduate in Computer Science/it or Strong Passion for Devise and Software Tech Debugging Min. 1-3 Years Relevant Experience Working Hours 1am to 10am or 8pm to 5am 6 Days Working 1 Weekday Offbacked By Reputed Vc and An Award-winning Management Team, this is a Rare Opportunity for a Passionate, Driven Hire to See a Business Being Built from Scratch and Gain Life-changing Experience.
Keyskills :
Technical Support Executive Technical Support