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Job Location | Mysore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other SoftwareNetwork / System Administration |
EmploymentType | Full-time |
Key skills required for the job are: n Windows Admin-L3, (Mandatory) and Cloud-IaaS-Compute-Amazon Web Services-AWS-L3, (Optional).As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management. Ensure proper communication and quick resolution as a crisis manager. Responsible for Vendor Management and people management. nDrives day to day operations and work plan allocation/management. Conduct periodic reviews with teams. Weekly and monthly status reports to higher management. Participate in business meetings with various stake holders. Take corrective actions based on the customer satisfaction surveys. Drive service improvement programs. Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Effort estimation/reviews on need basis for new projects. Minimum work experience: 5 - 8 YEARSE, Roles & Responsibilities:Minimum Experience Required:Mandatory Skills: Windows Admin-L3 Windows Admin-L1, Citrix Admin-L3, Windows and AD Admin-L3, Infra Performance and Optimization, Vmware Admin-L3, Windows Admin-L3 Desirable Skills: Cloud-IaaS-Compute-Amazon Web Services-AWS-L3 Language Skills: English Language-L1
Keyskills :
securitycorrective actions troubleshootingvendor slaoptimization strategies environmenttrend analysis