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Calderys - Technical Service Manager

15.00 to 17.00 Years   Nagpur   12 Dec, 2021
Imerys
Job LocationNagpur
EducationNot Mentioned
SalaryNot Disclosed
IndustryManufacturing
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

The PositionCalderys - Technical Service Manager

  • Articulate costs structure and key capacity requirements for industrial / process initiatives aiming at enabling the Product roadmap proposed by Marketing
  • Assess profitability of key production circuits and assets. Propose Profit optimization actions
  • Alongside Marketing: assess product rationalization opportunities to drive profitable growth or optimize profit pool
  • Ensure efficient sharing of information between Operations and Segments within the BA and across BAs on critical issues for Product growth and profitability: new product development, Capex, Quality, Regulatory
  • Conduct financial, product, market, operational research / analysis to support Business Planning function
  • Play a key role in translating mine / plant balance issues in business opportunities and risks
  • Support sourcing strategy for the Product in coordination with Purchasing
  • Responsible for regulatory watch and for maintaining all documentation related to the Product
  • Technical sales:
    • Participate in key clients discussions for technical sales and lead full process for those large accounts/ opportunities (opportunities identification, trial management, qualification process) and measure success of opportunities pursued
    • Potentially act as technical director for selected Global key accounts to define technical strategy with the customer and coordinate all technical efforts
  • Customer Innovation:
    • Lead technical sales team (including but not limited to motivation, providing directions, regular feedback, conflict management)
    • Analyze performance of developments and identify and implement improvements
  • Management of significant customer quality issues:
    • Directly manage issues with large accounts if necessary (customer interaction, solutions identification and implementation)
    • Monitor occurrence of significant quality issues and develop and implement corrective plans if necessary
  • Team Management:
    • Provide daily direction and communication to employees so that duties are performed in a timely, efficient and knowledgeable manner
    • Manage a team of Technical Service people in terms of recruitment, training, allocation, discipline, performance and career development and day-to-day operations
    • Ensure application of best practice Technical Service practices and processes
Education and Experience requirements:
  • B.Tech/B.E.in Ceramic/ Chemical /Metallurgy.
  • Minimum 15 years with experience in refractory marketing for steel plants/ Application of refractories in steel plants, specially in Steel making area.
  • Knowledge of Steel making process.
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Keyskills :
salestechnical serviceswarrantyairautomotivenew product developmentkey accountssteel makingpilot projectstechnical saleslegal compliance

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