Branch Head / Branch Operations Manager

Job Description

Branch Head- Liabilities :-Managing operations and overall functioning of the branch.Responsible for meeting the branch business targetsEnsuring that the branch adheres to all regulatory requirements and guidelines such as Know Your Customer (KYC), Anti Money Laundering (AML), Combating the Financing of Terrorism (CFT),etc., at all timesEnsuring cost management and cost control at the branch to ensure profitabilityRendering Excellent Customer Service and ensure that their needs are understood and met through the various financial product offerings of the bank.Supervising key areas including new business development (retail and institutional), sales channel development, team development and revenue generationEnsuring that all laid down system and processes are followed at the branch as stipulated by the Senior Management.Ensuring that the entire staff is adequately trained on the products of the bank and sales Processes and engaged at all times.Responsible for dealing with internal/ external auditors and inspections & compliance.Branch Operations Manager - Liabilities:-Responsible for branch operations, which includes sales, operations and customer service, ensuring strict compliance with Banks policies and procedures.Responsible for meeting the branch business targets.Solving day to day customer request-RTGS, NEFT, DEMAND DRAFTS, also handling Customer complaintsEnsuring that the branch adheres to all regulatory requirements and guidelines such as Know Your Customer (KYC), Anti Money Laundering (AML), Combating the Financing of Terrorism (CFT),etc., at all timesRendering excellent Customer Service and ensure their needs are understood and met through the various financial product offerings of the bank.Establishes and administers a wide variety of banking services for the receipt, disbursement and investments including affirmation and reconciliation of investment trading and income activity, asset allocation activities, and allocation of investment income.Plans, manages, and directs the banking operations of the branch.Authorize transactions above Tellers limits within the approved limit by reference to the instruments and supporting vouchers to ensure their validity and correctness.Co-ordinate with outsourced service providers regarding functioning of Branch ATMs (Onsite and Offsite).Responsible for Control over Stationery usage and safe-keeping of security items such as Demand Drafts, Correspondent Bank DD s, Travellers Cheques, Travel Cards, Passbooks, Withdrawal Slips, Bank stamps, etc.Supervise the performance of Customer Service Officers (Tellers), Sales Executives, to ensure optimum productivity and high quality service in order to provide a range of general banking services to customers.Candidates with relevant experience can share profiles to hrmanpreetkaur2329@gmail.comPlease feel free to refer suitable candidates for the mentioned roles.Thanks & Regards,Feel free to call us either send you CV to us.CONTACT US ON MOBILE NO. +918506944254EMAIL:hrswatirathore@gamil.comHR: SWATI RATHORE

Keyskills :
kycbanking managementback office managementbackend operationsbanking operationsoperations managementback officehni salesoperationsbanking lawoperational risk managementback office operationsbankinghni client handlingoperational head