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Customer Service Associate

0.00 to 3.00 Years   Navi Mumbai   11 Dec, 2019
Catalyst Talent Management
Job LocationNavi Mumbai
EducationNot Mentioned
SalaryRs 1.5 - 3.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

Dear Candidate,We have excellent job opportunity for Customer Service Executive :Location : GhansoliSalary : upto 25000/- pmJob description :

  • Answer calls professionally to provide information about products and services or obtain details as required.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Follow up to ensure that appropriate actions were taken on customers requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
Key Skills:Good communications skillsAbility to listen and active problem solving skillsGood interpersonal skillsAbility to handle pressureIf you are interested for the following process kindly reply to this mail.

Keyskills :
outboundcalling listen callcenter bpo customerservice salary insurance customerrelations csa customersupport calling sales cse internationalbpo inboundprocess resher

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