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Customer Service Executive - Mumbai - Leading Stock Broking Company

Fresher   Navi Mumbai, Thane, Mumbai City   06 Jan, 2022
Intact Search
Job LocationNavi Mumbai, Thane, Mumbai City
EducationNot Mentioned
SalaryRs 1.0 - 2.0 Lakh/Yr
IndustryBroking
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

Dear Candidate,Greetings of the day!We are Looking for Customer Service Executive at Mumbai with Leading Broking FirmProfile :-Customer Service ExecutiveLocation :- Mumbai (Kanjurmarg - Airoli)Gender:- Male / FemaleExperience- FresherSalary- As per industry normsEducation: Non IT Graduate (Any Stream) with knowledge of financial markets.Job Profile:

  1. Handle customer inquiries both telephonically (Inbound / Outbound) / email / Whatsapp / Web Chat.
  2. Manage and resolve customer complaints.
  3. Provide customers with product and service information.
  4. Enter new customer information into system.
  5. Update existing customer information .
  6. Order placements on behalf of clients.
  7. Follow up customer calls where necessary.
  8. Meeting with clients.
  9. Provide Research related information using available resources, etc.
  10. Achieving the Business target assigned in Terms of, generating revenue, activating clients, enhancing, && upgrading the client relationship (Detailed KPIs will be communicated)
Thanks and Regards,Dolly SatraIntact Search9930372633dolly.Intactsearch@gmail.com

Keyskills :
bcomcustomer carecustomer supportcustomer servicecsebmscrefresher

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