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| Job Location | Navi Mumbai, Thane, Mumbai City |
| Education | Not Mentioned |
| Salary | Rs 1.5 - 4.5 Lakh/Yr |
| Industry | BPO / Call Center |
| Functional Area | Customer Service (International) |
| EmploymentType | Full-time |
Sieze the Moment ! Greetings from Tech Mahindra ! We are currently hiring for Customer Care ExecutiveLocation- Malad, MumbaiEligibility1) Graduates/HSC candidates with a minimum of 6 months of domestic/International BPO experience in voice.2) SSC with a minimum of 1 year of international BPO experience in voice.3) Age Limit is 18-44yrsResponsibilities of candidates include: Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications Follow up to ensure that appropriate actions are taken on customer requests Refer unresolved customer grievances or special requests to designated departments for further investigationProcess- UK/AUS/IRL ProcessShift- 24*7Week-off- 2(rotational)Voice ProcessNot Hiring For FreshersExcellent communication skills in English for the voice process.Salary : Good hike on last drawn Salary + Floor Incentives + OTKINDLY NOTE ALL THE JOINERS ARE ELIGIBLE FOR CENTRALISED PICKUP AND DROP FACILITYTransport Boundaries are as follows:Western line : Churchgate -VirarCentral line: CSMT - ThaneHarbour line: CSMT VashiThanks.For more details contact Jyothy Nair on ********** Sieze the Moment ! Greetings from Tech Mahindra ! We are currently hiring for Customer Care ExecutiveLocation- Malad, MumbaiEligibility1) Graduates/HSC candidates with a minimum of 6 months of domestic/International BPO experience in voice.2) SSC with a minimum of 1 year of international BPO experience in voice.3) Age Limit is 18-44yrsResponsibilities of candidates include: Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications Follow up to ensure that appropriate actions are taken on customer requests Refer unresolved customer grievances or special requests to designated departments for further investigationProcess- UK/AUS/IRL ProcessShift- 24*7Week-off- 2(rotational)Voice ProcessNot Hiring For FreshersExcellent communication skills in English for the voice process.Salary : Good hike on last drawn Salary + Floor Incentives + OTKINDLY NOTE ALL THE JOINERS ARE ELIGIBLE FOR CENTRALISED PICKUP AND DROP FACILITYTransport Boundaries are as follows:Western line : Churchgate -VirarCentral line: CSMT - ThaneHarbour line: CSMT VashiThanks.For more details contact Jyothy Nair on 9869668911
Keyskills :
bpovoiceretentioncustomer servicecustomer careinternational bpovoice processinternational call centercollectionsinbound callsoutbound callingpostpay