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Process Expert - Intermodal

2.00 to 3.00 Years   Navi Mumbai   07 Sep, 2021
Job LocationNavi Mumbai
EducationNot Mentioned
SalaryNot Disclosed
IndustryLogistics / Courier / Transportation
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Show More We offerAs an employee with Maersk GSC you will be part of a working environment as diverse as the APMM group. Maersk strongly encourages continuous learning at work and sharing of best practices by rewarding innovations. We aren t all about work, we believe in a holistic development of our employees and so regularly organize recreational activities giving our employees a chance to unwind and showcase their creative side. As an organization we strongly believe in a people-centric approach with emphasis on employee engagement and work-life balance.Show More Key responsibilitiesMeet and exceed KPIs by performing quality work and adherence to deadlines. Achieve productivity targets to improve the overall performance of the team. Adhere to planned shifts. Accurate update of task status in Workflow tool. Prompt and effective response to email system. General reliability as a team member. Provide suggestions for internal process improvements. Provide support and guidance to new staff Achieve/exceed targets of service delivery Conduct trainings wherever relevant Handling day to day communication with stakeholders Learn and execute BCP tasks, if applicable Assist in adhoc projects in line with organization focus. Ensure no fines or penalties are imposed, prevent claims Provide suggestions to improve efficiencies. Participate in internal team meetings and contribute with ideas/suggestions for overall improvement of the operations business unit. Internal Contacts with various departments Maersk Line Offices.Show More We are looking forMinimum of 2-3 years of experience in Maersk or shipping industry Knowledge of Maersk Intermodal & Landside processes, customer service processes. Good knowledge in working with MS Office and SAP BI applications/tools. Knowledge and understanding of vendor payments, reconciliation, and related queries. Knowledge of Maersk operations systems. General awareness of the practical side of Operations. Technical Skills: MS Office tools, SAP BI applications/tools, programs or systems colleague would be responsible for operating, any other assisting software. Flexible in terms of business deliverables (spanning from execution activities to reporting etc) Ability to support cost/revenue initiatives.Show More,

Keyskills :
customer servicedocumentationslashippingdeliveryms office toolssap bims officemusic makingvendor paymentsemployee engagementworking environmentsapbcpemailvendorpromptbusinesspaymentsstatements of work sow

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