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| Job Location | Navi Mumbai, Thane, Mumbai City, Mira Bhayandar |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | BPO / Call Center |
| Functional Area | Customer Care Executive (Call Centre) |
| EmploymentType | Full-time |
Hiring for an Leading MNC CompanyPosition : Quality AnalystExperience : 1 to 6 YearsNotice Period : 15 days or ImmediateJob DescriptionMandatory Quality Analyst (Chat + voice)Good /Excellent communication skillsknowledge on QA toolsAdvanced skills into Excel (charts, formulas, conditional formatting, graphs/charts, vlookup, quartiling),Experience on presentation development & PowerPointNeed Problem solving approachNeed to be good with data analysisShift timing :GeneralJob Roles and Responsibilities.Ability to understand the organizations business objectives and goals, analyze recorded audio and audio-based data sets for critical insightsProvides ongoing speech category designAbility to determine opportunities through analysis of current or future trendsWeekly/monthly reporting to management and business unitsStructures an analytical approach to finding and solving core business problems seeking to advance the current efforts or processesClearly articulates thoughts and ideas in oral and written presentationsContributes creative ideas to conduct thorough analysis to estimate risk/rewardAssists other users with data analysis as neededDiligently capturing combinations of keywords & phrases within the system for optimal configurations performance.If interested send your Resume on ******@peshr.com or ********** Hiring for an Leading MNC CompanyPosition : Quality AnalystExperience : 1 to 6 YearsNotice Period : 15 days or ImmediateJob DescriptionMandatory Quality Analyst (Chat + voice)Good /Excellent communication skillsknowledge on QA toolsAdvanced skills into Excel (charts, formulas, conditional formatting, graphs/charts, vlookup, quartiling),Experience on presentation development & PowerPointNeed Problem solving approachNeed to be good with data analysisShift timing :GeneralJob Roles and Responsibilities.Ability to understand the organizations business objectives and goals, analyze recorded audio and audio-based data sets for critical insightsProvides ongoing speech category designAbility to determine opportunities through analysis of current or future trendsWeekly/monthly reporting to management and business unitsStructures an analytical approach to finding and solving core business problems seeking to advance the current efforts or processesClearly articulates thoughts and ideas in oral and written presentationsContributes creative ideas to conduct thorough analysis to estimate risk/rewardAssists other users with data analysis as neededDiligently capturing combinations of keywords & phrases within the system for optimal configurations performance.If interested send your Resume on mdavid@peshr.com or 7208208663
Keyskills :
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