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AM- Banking

2.00 to 9.00 Years   Noida   27 Jan, 2023
Genpact India Pvt Ltd
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaInvestment Banking / M&ASales / BD
EmploymentTypeFull-time

Job Description

    MT, Assistant Manager & Manager - BankingWe are looking for a Candidate with Operations experience who would be responsible for leading all activities in a process. Candidate will function as a Front-Line Manager who will keep a close tab on the daily performance metrics, drive performance management and drive new ideas for improvement in execution and streamlining Responsibilities In this role, you will be responsible for
    • Leading day to day operations and dealing with process metrics
    • Developing highly motivated teams and lively work environment
    • Identifying process anomalies and get them fixed via conceptualization and brainstorming
    • Driving efficiency in teams every year
    • Communicating efficiently with client and the process management on issues related to the subject
    • Providing Critical VOC / observations or bringing up patterns to the business in case of any anomalies
    • Being able to work and operate in a high volume and timeline environment to meet Service Level Agreements & customer demands.
    • Work with customers with a problem solving bent of mind To be able to understand customer issues and provide solutions to improve customer experience
    • Being able to influence and cultivate organisational change in teams
    Qualifications we seek in you Minimum qualifications
    • Any graduate (preferably Commerce)
    • Meaningful experience in banking operations End to end knowledge of Lending life cycle
    • Subject matter understanding of Personal and Retail Banking
    • Experience with Six Sigma tools
    Preferred qualifications
    • Excellent Social skills.
    • Experience in leading a banking process
    • Excellent interpersonal skills
    • Excellent analytical skills, MIS understanding, have a good knowledge of PowerPoint presentations
    • Excellent client handling skills to deliver high quality experience to customers
    • Must demonstrate high level of personal integrity
    • Must demonstrate a high level of agility, flexibility, self-motivation and energy
    Flexibility to quickly shift priorities, multi-task and prioritize simultaneous requirements in fast paced environment and balance all to completion,

Keyskills :
six sigmalife cycleservice levelretail bankingcustomer focusproblem solvingclient handlingequipment supplyanalytical skillsbanking operations

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