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| Job Location | Noida, Ghaziabad, Gurugram, Delhi |
| Education | Not Mentioned |
| Salary | Rs 5 - 6 Lakh/Yr |
| Industry | BPO / Call Center |
| Functional Area | Customer Service (International),Tour / Travel Management |
| EmploymentType | Full-time |
Job Title: Customer Service Representative (Tier 2)The job is to mainly help customers via phone and email. We are only considering full-timers who have their own computer and internet! This is currently a work-from-home opportunity. We are located in US, Israel, Australia, Philippines and we have a team of over 120 people in India!About Us: We provide the best hotel deals from around the world to customers. We are currently hiring the best people to provide excellent customer service to our clients via phone and email.About the Role: You will help distinguish our company with professionalism and assist our customers via phone and email. This is a blended process! English with British or American accent is preferred!The responsibilities of the role are:Answering phone calls and providing assistance to our customerWorking on emailFollowing the SOPAbility to maintain a calm workspaceAbout You: The ideal candidate will have the following skills and experience:Minimum of 2 years experience in customer service (UK/US interactions are preferred)Experience in the travel industry is an advantageExcellent written and verbal communication skills (British/American English)Ability to work night shift (mostly US shift)Ability to work weekendsTeam PlayerMust have - Voice International experience (Experience working with US/UK customers)MUST RESIDE IN DELHI / DELHI NCR / NOIDA /GHAZIABAD, GURGAONIf this job sounds like a fit for you, then click on the apply button below. Good luck!Job Type: Full-timeSalary: Up to 44,000.00 per monthPleasemake sure your CV is updated! For this job, you MUST have your own laptop & internet.
Keyskills :
communication skillssopcustomer supportcustomer servicetravel processcommunicationverbal communicationhotel operationsus shift