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Email Support -Senior Associate

3.00 to 5.00 Years   Noida   23 Jun, 2022
Paytm
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Title:Operations AssociateAbout Us: Paytm is Indias leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar SharmaAbout the team: Operating the insurance team..About the role: Ops and SupportExpectations/ Requirements Should be prepared and insightful- Should be open to work six days in a week and weekly off would be on roster basis- High level of Target orientation of accomplishing weekly/monthly targets independently-Good understanding and adherence of Quality metrics and processes-Should have experience in handling and working on 80-100 emails a day along with a certain percentage of calling which will also be a part of the KRAsSuperpowers/ Skills that will help you succeed in this role At least 2+ years of experience in e-mail process- Should be proficient & spontaneous in Hindi/English- Undergraduate/ Graduate/ Post Graduate- Should be passionate for Growth and IncentiveWhy join us A collaborative output driven program that brings cohesiveness across businesses through technologyA solid 360 feedback from your peer teams on your support of their goalsRespect, that is earned, not demanded from your peers and managerCompensation:If you are the right fit, we believe in creating wealth for youWith enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants and we are committed to it. India s largest digital lending story is brewing here. It s your opportunity to be a part of the story!,

Keyskills :
qualitymis360 feedbackcustomer relationssales

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