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| Job Location | Noida |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Advertising / MR / PR / Events |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Female telecaller Experience in taking calls, Call Monitoring & MIS Report generation.Should have excellent communication skills in English & Hindi ( Mandatory ). Fluency in regional languages is preferred.Provide regular updates to Manager on trends, Head count, service delivery levels, team performance, and escalated issues.Generate relevant MIS reports to monitor process & individual performance.Undertake Initiative to bring in efficiencies within the processes /service and update Managers and peers on progressDrive forward ideas for improvements to service / procedures / environment.Salary: Less Than 1.5 Lakh 3.4 Lakh P.AEmail : hr@affligent.com,
Keyskills :
servicedelivery communicationskills mis less hindi email english monit communication CallQuality CallManagement TransactionalQuality CSAT CallFlowDesign allmonit ing teamperf mance ing perf mance Queue