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Helpdesk Associate ftl&+22

0.00 to 5.00 Years   Noida   23 Jun, 2022
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaNetwork / System Administration
EmploymentTypeFull-time

Job Description

    -Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.-typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.-Shift: Rotational shift. Qualification: Graduate with minimum 6 months experience in a technical support role-basic MS troubleshooting.-Basic computer knowledge.-Basic TS on networking.-Basic technical skills for troubleshooting on issues related to computers.Requirements :- 6 Months of experience.- Good Communication Skills.- rotational shift.- Basic Technical TS skills. Job Segment: Technical Support, Help Desk, Information Technology, Technology ,

Keyskills :
technical skillstechnical supportcorporate liaisoninformation technologybasicactingresearchanalysishelpdeskisolationcommunicationtroubleshootingLearnabilityBusiness Savvy

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