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Sales Accountant

0.00 to 2.00 Years   Noida   16 Aug, 2022
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other SoftwareArchitecture
EmploymentTypeFull-time

Job Description

    Job DescriptionPurpose of the job (brief summary):A Partner account managers main role is to retain his assigned customers and nurture those key relationships over time. Ideally, they become a strategic partner and advisor to the client, discovering new opportunities to work together for mutual benefit.Key Tasks/Responsibilities:1. Looking after assigned customers, professionally providing information about products and services, taking/canceling orders, or obtaining details of complaints and providing solutions.2. Record Opportunities with existing customers and convert them into sales and maintain the total lifecycle of orders till delivery and pick up till the point of getting paid.3. Become a single point of contact with customers and coordinate with internal departments and teams to give customers a seamless experience.4. As we are a rental organization, our main goal is to keep up with the latest developments at the customer end and ensure you know everything about their requirements, new important contacts on the customer side& new projects of the customer. New projects will be converted to leads and opportunities for further business.5. Chase for unpaid invoices and resolve issues to maintain outstanding within the credit limit of customers.6. Regularly update extensions of pickups of orders with the customer and update in CRM7. On pickups, usually there are missing components for which estimates are generated, one is expected to leverage the relationship with the customer and invoice the estimates and get paid.8. One important role is to upsell our other products to the same customer and increase the revenue per customer per month.9. This profile is all about relationship building with the customers and ensuring the customer regularly orders and is fulfilled with their requirements from time to time.10. Resolve product or service problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.11. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Process orders, forms, and applications.12. Follow up with the internal team to ensure that appropriate actions were taken on customers requests.13. Refer unresolved customer grievances or special requests to designated departments for further investigation.Experience & Education: At least2-3 yearsof work experience in a Sales Account Management role. Previous experience with the B2B product Industry Communication skills + Soft SkillsHiring:To be confirmed by the PAM Manager Any confusion regarding the responsibilities or authorities related to this position should be discussed and clarified with the PAM Manager or Sales DirectorAny issues which cannot be raised with the Sales Director should be addressed to the HR.I understand the responsibilities and authorities related to the above positionEducation/ExperienceSalary:25k - 35kLocation:Greater NoidaExperience:Min. 1.5 years

Keyskills :
sales accountingsales support tools

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