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| Job Location | Noida |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | General / Operations Management |
| EmploymentType | Full-time |
- Exceptional administration, troubleshooting and support experience with Cisco ICM / CVP Enterprise. Design, integration and deployment experience with these applications is highly desirable- Cisco IP Dialer development and support experience- Experience with CISCO IP-IVR Application performing design, development, and support functions.- Experience performing CISCO ICM Script Design and Deployment.- Experience with CISCO CVP Application Design and Development- Familiarity with Cisco Email Manager. Support experience preferred.- Familiarity with Cisco Unity Architecture deployment. Support and administration experience preferred- Exposure and familiarity with CISCO UCCE Solution Architecture and Integration- Familiarity with H.323, SIP and/or MGCP protocols.- Familiarity and exposure to SQL Query Analyzer/RCD/TCD/Call Trace/Log Analysis- Multi-site configuration and hybrid of enterprise level IP and TDM environments.- ITIL Framework awareness.- Excellent written and verbal communication skills (technical documentation and client communication Desired skills and experience, not required: - Exceptional client relationship skills working with enterprise level customers.- Ability to work in a delivery support environment that involves structured processes and timelines.- Cisco Certifications (i.e., CCNA, CCDP, CCIE, etc.- Experience with a disciplined development methodology and release management process.- Telecommunications: Development & Administration skills on any major switch platform (Aspect, Avaya, Nortel).
Keyskills :
back officetechnical solution developmentclient managementit consultingmusic makingclient relationshipapplication designit project managementrelease managementproject managementitil framework