Sr Solution Specialist

Job Description

About NokiaAt Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed, and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable, and inclusive world. Watch our video to discover how we create meaningful interactions to drive human progress.About Customer ExperienceThe Customer Experience (CX) organization will provide a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups. The CX organization structure ensures that our customers benefit from dedicated management attention and from our teams deep understanding of local markets. CX is also responsible for ensuring strong alignment between our customer-facing sales and delivery teams in each account.Job Description

• Nokia GSS-Cloud Network Services (CNS) Business Applications Team is seeking a pre-sales professional with OSS expertise to manage our products in the Digital Operations portfolio.
• The OSS expertise is required across service & network orchestration, fulfilment, inventory, assurance, and closed loop automation to manage the RFP as a subject matter expertise and drive solution strategy.
• Domain knowledge on any of the umbrella management system or any of the network assurance and service fulfilment is a must.

Job Responsibilities & CompetenciesThe position has the following core responsibilities:

• As a Technical expert, She/he can lead the CNS BA Digital Operations portfolio: Assess the customer RFP or input documents, define solution and adapting Nokia blueprints to customer/market needs.
• Bring and maintain the subject matter expertise on our Nokia Digital Operations products (Nokia Orchestration Center, Nokia Assurance Center, Unified Inventory, Nokia Cloud Operation Manager).
• Lead discussions on technical requirements and resolve gaps with Product Managers and Pre Sales team members to ensure customer requirements can be met.
• Shares knowledge with peers, Raises innovative ideas. Can handle a variety of complex tasks within area of responsibility, Demonstrates initiative & contributes to problem solving.
• Establish trusting relationship with Market Pre Sales team and supporting them whenever required.
• Understand the customer pain points and participate in the RFP discussions/KO understanding the customers business pain points, requirements and KPI s.
• Prepare and review the technical offer deliverables with presales: Bill of Quantity, TSD, SSD/SoW, SoC/Point by point Responses, Professional Services Costing.
• Primarily responsible for providing support towards bid preparation work and should be ready to work in different time zone based on market requirements.
• This job description list of responsibilities can be modified, added, or negated at any time by your supervisor.

Qualifications

• Minimum 8 years of work experience in OSS software (product management, professional services, pre-sales, consulting or similar).
• Technical knowledge on OSS aforementioned capabilities as well as Cloud/MANO, Device Management/Security, Fixed & Wireless Networks, Telecom standards (TM Forum, ETSI ZSM, 3GPP etc.), Telecom Protocols.
• Excellent interpersonal and presentation skills.
• Excellent English verbal and written communication skills required.
• Ability to work under pressure and meet critical timelines.
• Creative out of the box thinker.
• Exceptional work ethic, the ability to work independently, self-motivated, driven and a strong desire to succeed.
• Knowledge of Nokia CNS Digital Operations portfolio and Services is an advantage

Imagine creating technology that has the potential to change the world. Working with us, you will have a positive impact on people s lives and help to overcome some of the world s most pressing challenges. We act inclusively and respect the uniqueness of people. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. Nokia culture welcomes people as their true selves. Come create technology that helps the world act together.,

Keyskills :
salestargettelecomconsultingcorevoice of the customersmeclosed loopbid preparationnetwork servicesmanagement systemintellectual propertybusiness applicationstechnology leadershipcustomer requirements