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Job Location | Noida |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Technical / Process Training |
EmploymentType | Full-time |
*.Experience :5+ Years Location :- PAN India (All Major locations). - . Strong SAP technical, Configuration, and business area knowledge in SM module . Extensive Knowledge of repair processing, goods receipt, storage location and tracking, and Integration with SAP Service Order processing. . Extensive Knowledge of replacement processing, including scrap and refurbishment processing . Equipment master setup, tracking, and Integration with warranty tracking and coordination with SD. . Extensive Knowledge of Service work orders and Integration throughout the repairs process . Knowledge of material issues and postings . Knowledge of service labor posting and Integration with a timekeeping system . Translate users requests into application system solutions . Resolve business issues by working with various groups within the company . Redesign procedures to suggested best business practices in concert with sap functionality . Worked in Order Management OTC process specifically on Master Data, Basic functions, Pricing, Free Goods, Item Proposal, Material Determination, Cross-Selling, OutPut Control, Sales Documents, Item Categories, Schedule Line Categories, Delivery Documents, Billing Documents, Contracts, Account determination, Rebate Agreements, and Partner Determination. Edi and Idoc Processing. . Experience in SAP Service Management, Material Management. Other Skills 1. Experience in handling escalations from frontline team and provide resolution. 2. Reduce product related escalations. 3. Improves SOP documentation and assist in process improvement initiatives. 4. Strong analytical, problem solving & communication skill. 5. Shows leadership in accountability and ownership. 6. Closely works with client.,
Keyskills :
javaenvironmentsql serversqlcustomer relationsmaster datawork ordersservice workcross sellingproblem solvingorder managementservice managementprocess improvementsapedi