Head -Operations

Job Description

Key Responsibilities In DBC Sales Training & Development: To ensure Training Managers are managing, designing, developing, coordinating and conducting all training programs for New Joinees & exiting agents. To deploy a wide variety of training methods & make training more impactful. To pilot that all Training Manager communicates with line managers to identify training needs and mapping out development plans for teams & individuals. To manage timely Onboarding Programs in DBC Sales for all new telecallers across verticals and cities in the region and ensure certification status shared with Sales Teams. To monitor that Training team conducts regular Refresher on Product/Policy/Offers/New campaign launch every month as per Business requirement. To provide Focus group training on Selling Skills basis Call Monitoring on the floor by TMs from time to time in order to improve the productivity of the callers. Drive Knowledge awareness across all Tse s/Verticals/Cities within their region by monitoring the frequency and Tse coverage of training programs and Quiz.Interested candidates are required to send their resume to: *****************@gmail.com

Keyskills :
dbcspin sales trainingsellingcall monitoringtrainingtraining needsgroup trainingnational sales trainingsales coachingcampaign launchsales leadership trainingsales trainingsalesonboardingselling skillsbusinesssales tools developmentmonitor