Account Manager - Customer Support- US Shift

2.00 to 4.00 Years Pune 16 Oct, 2020

Job Location	Pune
Education	Not Mentioned
Salary	Not Disclosed
Industry	Medical / Healthcare
Functional Area	General / Other Software
EmploymentType	Full-time

Job Description

Responsibilities:

Operate as the lead point of contact for any and all matters specific to your customers
Build and maintain strong, long-lasting customer relationships
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Forecast and track key account metrics
Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
Assist with high severity requests or issue escalations as needed

Requirements:

2-4 years experience in account management
Should be flexible in working on the US- Time Zone.
Clarity in thought
Excellent communication skills
Customer handling experience

Keyskills :
key accountkey accountscustomer handlingaccount managementcommunication skillsexecutive relationshipsalesclaritymetricsterritorymanagementforecastingcommunicationaccountsKey Account RelationshipsKey Account GrowthKey Account HandlingManag

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Account Manager - Customer Support- US Shift

Job Description

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