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Job Location | Pune |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Banking / Financial Services |
Functional Area | Statistics / Analytics |
EmploymentType | Full-time |
Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team one that makes better decisions, drives innovation and delivers better business results.Job TitleAnalyst, Network Operations 8A-5 Job Description SummaryOverview tGlobally partnering with our Customers to deliver world class technical support for MasterCard infrastructures and applications, enabling growth, diversification and new business generation. tProvide 24x7x365 technical operations support for MasterCard s global infrastructure; with focus on minimizing impact to Customers and internal users. tMonitor the infrastructure, and be a key stakeholder in MasterCard Incident and Change Management processes. tRegularly perform data analysis to determine MasterCard s performance and identify areas of improvement. tHave you worked in a control center environment tDo you like to triage and drive events to resolution tDo you like to interact with Customers, vendors, and support teams on a global scale Role tExecute Incident, Change, and Problem Management processes. tPerform effective vendor management techniques to ensure forward-progress managed Incidents.All about You tBachelor s Degree or equivalent work experience. tExpert -level ability to perform post-event analysis. tDemonstrates the ability to function in the following disciplines: UNIX, Mainframe, Production Control, File Transfer tShould have good knowledge in OPC Mainframe scheduler. tShould know how to create adhoc schedule request. tShould have strong knowledge in OPC current plan and Database. tShould have good knowledge in file transmission. tShould have knowledge of Batch monitoring, understand job abend code tHow to fix job abend. Restart or rerun the job (Provide override as per application team) tShould have strong knowledge in OPC current plan and Database. tBasic knowledge of Distributed TWSCOVID-19 Considerations We value the safety of each member of our community because we know we re all in this together. In many locations, which may change over time, we ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.About MastercardMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodationmastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Keyskills :
equal employment opportunitynew businessdata analysiscontrol centerdigital economytechnical supportvendor managementchange managementproblem managementnetwork operationsproduction control