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Associate Quality Assurance Manager

2.00 to 7.00 Years   Pune   26 May, 2021
Helpshift
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaTesting,General / Other Software
EmploymentTypeFull-time

Job Description

Helpshift enables companies to provide a seamless customer support experience to a mobile consumer base. We are installed on over 2 Billion devices - 1 out of every 3 smartphones in the world - and serve over 820 Million active users every month. Our platform enables 7 Million conversations every month. You will work on projects that impact these conversations in order to bring maximum value to the consumer.Some numbers which illustrate our scale:85K Requests per Second30 ms Response time300 GB data transfer every hour1000 VMs deployed at peakWhat will you do

  • Contribute to the overall vision and future direction of the QA team.
  • Create and execute plans to realize the vision.
  • Work with your peers from other departments and help streamline the SDLC process.
  • Lead the team by being the quality gatekeeper for product features used by ~0.8B monthly active users.
  • Design and develop fully automated system test suites from scratch to test micro-services.
  • Design the road-map for bringing giant Clojure legacy code-bases under test.
  • Build automated processes to generate system quality metrics. (eg: test-coverage, regressions, test runtime)Improve the overall quality of all the systems in helpshift.
  • Improve the overall productivity of the team by heavily investing in automation.
  • Help line up your team for success.
  • Display strong work ethics. Be a team player with a strong sense of ownership and collaboration.
  • Keep calm and learn everyday.
About the Role:
  • Effective leadership, management and communication.
  • Ability to build deep connections throughout the organization.
  • Deep understanding of automation frameworks for systems testing of micro-services.
  • Proven experience bringing legacy code-bases under test.
  • Proven experience in building and maintaining automation test suites to cover regressions.
Must have:
  • 2+ years of experience as an engineering manager.
  • 7+ years of experience in writing automation test suites.
  • Expertise in Jira and project manage skills.
  • Excellent verbal and written communication skills.
  • Knowledge of Posix compliant Operating Systems (we develop on Mac OS X and deploy on GNU/Linux).Comfortable using CLI tools for achieving day-to-day tasks.
  • Experience in writing Unit, Functional & Regression tests. Knowledge of generative testing is preferred.
Nice to have:
  • Knowledge of functional programming is a plus. (We use Clojure)
  • Experience in working with a distributed version control tool. (We use Git)
Helpshift embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, colour, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status.,

Keyskills :
os xcustomer supportoperating systemsmac osquality assurancefunctional programmingversion controlmac os xtest suiteswritten communicationautomation frameworks

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