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Business Analyst, CEE Enablement

2.00 to 5.00 Years   Pune   14 Sep, 2021
Red Hat, Inc
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaIT Operations / EDP / MIS
EmploymentTypeFull-time

Job Description

Business Analyst, CEE EnablementPosting Location : Location IN-PunePosting date 4 days ago(9/9/2021 4:05 AM)Job ID 88663 Workday ID R-013280 Job summary The Red Hat Customer Experience and Engagement (CEE) Enablement team is looking for a Business Analyst with project coordination experience to join us in Pune, India. In this role, you ll report directly to the Role Readiness team within CEE Enablement and be responsible for a broad spectrum of activities related to supporting our numerous programs and projects that empower our stakeholders and associates. Key responsibilities include developing and monitoring success metrics and ensuring business data and reporting needs are met for said programs and projects, stakeholder management, supporting project planning, change management, and communication. Primary job responsibilities

  • Lead requirements and success definition and analysis for CEE programs and projects, ensuring requirements are complete, concise, comprehensible, and traceable
  • Work with business leaders and subject matter experts to elicit, capture, and prioritize business requirements
  • Document operational and reporting capabilities, in terms of processes, standards, responsibilities, and infrastructure taking future needs into consideration
  • Analyze organizational risks, gaps, and opportunities
  • Identify, document, and prioritize business objectives
  • Work with business leaders and subject matter experts to elicit, capture, and prioritize business requirements
  • Partner with process analysts to assist with identifying new, or changes to existing, processes, policies, or operational reporting capabilities
  • Assist change management efforts with planning and success measuring
Required skills
  • 2+ years of experience in business analysis and a passion for business process
  • Solid business acumen; familiarity with success planning and forecasting processes with experience documenting requirements
  • Demonstrated experience facilitating work with global, culturally diverse, cross-functional teams
  • Excellent problem solving and conflict resolutions skills
  • Ability to prioritize competing requirements and demands and advocate for positive change
  • Solid technical and business communication skills, including building presentations
  • Reporting capabilities using Tableau, Google Sheets, or other similar tools
  • Business Analyst or Six Sigma certification is a plus
  • Degree in business administration, computer information systems, or a related discipline is a plus
About Red Hat Red Hat is the world s leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.OptionsApplyApplyShareSorry the Share function is not working properly at this moment. Please refresh the page and try again later.Share on your newsfeed,

Keyskills :
business communication skillsrequirementsfunctionalbusiness requirementssix sigmacomputer information systemsopen sourcecustomer relationssubject matter expertsdocumentationopen source software

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