Customer Service Specialist

Job Description

Hands on knowledge of QC tools such as calipers, micro- meters etc. Ability to read mechanical drawings and blue prints, Loves to work with hands, Not afraid to solder, Keeps working area well organized, Minimum 3 years of experience, Diploma in mechanical engineering. Salary shall be commensurate with experience. Read dials and meters to determine amperage, voltage, electrical output and input at specific operating temperature to analyze parts performance. Analyze test results in relation to design or rated specifications and test objectives, and modify or adjust equipment to meet specifications. Evaluate tool drawing designs by measuring drawing dimensions and comparing with original specifications for form and function using engineering skills. Devise, fabricate, and assemble new or modified mechanical components for products such as industrial machinery or equipment, and measuring instruments. Discuss changes in design, method of manufacture and assembly, and drafting techniques and procedures with staff and coordinate corrections. Operate drill press, grinders, engine lathe, or other machines to modify parts tested or to fabricate experimental parts for testing. Review project instructions and blueprints to ascertain test specifications, procedures, and objectives, and test nature of technical problems such as redesign. Set up and conduct tests of complete units and components under operational conditions to investigate proposals for improving equipment performance. Review project instructions and specifications to identify, modify and plan requirements fabrication, assembly and testing. Record test procedures and results, numerical and graphical data, and recommendations for changes in product or test methods. Will be responsible for day to day management of marketing and communication activities (website development, content management, newsletter, featured categories, articles, etc) management of our SEO and PPC campaigns, overseeing our print, video and sound advertising, as well as developing the companys brand and placement in the marketplace, including social media. The right candidate has at least 3 years experience in marketing, is flexible, team oriented, have solid verbal and written communication skills, be creative, detail- oriented and analytical. Bachelors or Masters Degree required. The candidate will be primarily responsible for brand identity through new media, including: internet, mobile marketing, social networks, and customer relationship management. The focus will be placed on the development of a solid sales and marketing plan including development of website, website management, management of our search engine marketing efforts, employing industry best practices and staying up- to- date on the latest PPC strategies and tactics. In addition, you will manage internet lead generation advertising and marketing efforts through social media networks while executing our remarketing campaigns. Requirements: Must be comfortable with Technology Products and Services; Bachelors or Masters degree in Business Administration or equivalent; Superior organizational skills with the ability to prioritize effectively; Ability to identify needs based on research and web data; Demonstrate ownership and sense of urgency in resolving issues in a fast paced environment; Ability to conceptualize, articulate and communicate solutions that execute on time. The right candidate will be responsible for day to day management of customer service and sales activities (customer development, customer management, customer service, etc) . He or she will also be responsible for the management of our sales and customer database, coordinating our print, video and sound advertising with marketing etc. The right candidate has at least 3 years experience in customer service, is flexible, team oriented, have solid verbal and written communication skills, be creative, detail- oriented and analytical. Bachelors or The candidate will be primarily responsible for customer relationship management. The focus will be placed on the development of a solid customer service plan including development of customer development and management, management of our sales efforts, employing industry best practices and staying up- to- date on the latest customer service strategies and tactics. In addition, you will manage internet lead generation advertising and sales efforts. Ability to conceptualize, articulate and communicate solutions that execute on time. Design, Development and Manufacturing of Brushless Permanent Magnet Motors, Motor Control Motor Drives,

Keyskills :
salescustomer servicedeliveryfinanceshippingsearch engine marketingcontinuous improvement facilitationqc toolsdrill presssocial mediadrivessearch enginecontrolbrand identitylead generationmotmot