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Job Location | Pune |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Network / System Administration |
EmploymentType | Full-time |
Description and RequirementsFrom core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.BU Description:BMC Intelligent Z Optimization and Transformation or IZOT, highlights how BMC is helping our customers run and reinvent with Mainframe. With robust product portfolio, IZOT empowers customers to make the mainframe as adaptive as any other platform and help them to transition their mainframe into an Autonomous Digital Enterprise (ADE).Primary Roles and Responsibilities:As a Technical Support Analyst, you will typically be the first contact for some products and as backup for others during EMEA hours. Your job function will be dependent on their product knowledge of the case being worked on at that time.Specific Job functions for Technical Support Analysts (IZOT)
Keyskills :
database administrationproduct portfolioknowledge basetechnical supportenvironmentdatabasessupport analystsproduct knowledgesoftware development life cyclebehavioral trainingtuningperformance tuninglife cycle