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Desktop Support Engineer- International Voice wfh

0.00 to 1.00 Years   Pune   14 Sep, 2021
Job LocationPune
EducationNot Mentioned
SalaryRs 2.0 - 5 Lakh/Yr
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

We are Hiring For Desktop Support Engineer - International VoiceJob Description & Requirement

  • Provide first /second level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems.
  • Follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures. Executes transactions as per prescribed timelines.
  • Provides remote assistance to End Users (phone, email, chat and other channels)
Quickly build trust and confidence with customer
  • Own and resolve customer issues efficiently, effectively and empathetically.
Desired Candidate Profile .
  • Minimum 1 years of experience in Service Desk/ Tech support process / Cloud Computing Process.
  • Excellent communication skills C1 equivalent proficiency.
  • Graduation is mandatory.
  • Freshers with technical Back Ground Can apply. (2019 to 2021 Batch)
  • Flexible to Work in Rotational Shifts
  • Immediate joiners
Experience: 0 to 5 yearsAnnual CTC: Rupees 2,00,000 to 5,00,000Perks and Benefits5 Days / 2 Rot. offWork from homeLocation :- PuneSalary best In IndustryNote :- People Can Apply From PAN INDIATo apply call or whatsapp RIYA @ 7838798650Or Mail atreeva.kanda@careernet.co.in ,

Keyskills :
technical supporttrustoperating systemstroubleshootingdesktop supportcommunication skillssetcloudmicrosoft outlookchatpanlannetworkingremote assistanceproblem solvingcloud computingmaildesktopbehavioral trainingemail

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