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Digital Senior Process Manager Optimization

10.00 to 15.00 Years   Pune   21 Jan, 2020
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

India s leading process management and data analytics companies, eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the worlds leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, travel & leisure, software and high- tech. A publicly traded company for 10+ years on India s leading stock exchanges, our 9, 500 employees work globally through delivery centres in India, Thailand, Italy, and US. With revenues of $200 million, eClerx is one the leading innovative business process management companies.eClerx Digital:The digital world is a continuously morphing landscape that is as exciting as it is limitless. And we re here to add to its magic.eClerx Digital is a global digital service provider partnering with the worlds leading brands primarily in luxury & fashion, retail, high tech, financial services, automotive and travel industries. We deliver high impact consulting and value- based production resources to global clients looking to further their digital possibilities.In an essence, eClerx Digital is a guild of 2500+ talented minds spread from Mumbai, Pune & Chandigarh to Verona and Phuket. Replete with a variety of strengths ranging from deep digital expertise to path- breaking support processes. We re here to create value for our employees, customers, clients, shareholders and the world at large.We are looking to add to this talent pool a senior manager who will be a key influencer of our digital identity and help clients maximize the results of their digital activities across their customer journey.The Ideal Experience Map:Bachelor s degree / Master s degree with minimum 4- 7 years of experience in analytics and reportingRoles and Responsibilities:Build optimization plans using A/ B testing, multivariate testing, segment- based and behavioral targetingGenerate test cases based on industry best practices that help achieve business/ customer goalsAnalyze large data sets to make follow- up test recommendationsBuild detailed wireframes and manage creatives to accomplish testing goals while adhering to the customer s brand guidelinesManage analyst and development teams to diagnose and troubleshoot technical issues, content rendering etc. using JavaScript, HTML and CSSTechnical and Functional Skills:Hands on experience in building hypothesis to drive business optimizationSignificant experience and expertise in handling large datasetsAbility to drive insights from quantitative and qualitative datasetsTechnical expertise in JQuery, Javascript, HTML and CSSProven experience in developing test solution that meet market needs,

Keyskills :
est cases senior management digital ident customer relations project management data analytics process improvement business process management media entertainment

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