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Hire for Customer Service Executive - Provisioning & Configuration Management - 12001

6.00 to 11.00 Years   Pune   16 Aug, 2022
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryTelecom / ISP
Functional AreaCustomer Service (Domestic)General / Other Software
EmploymentTypeFull-time

Job Description

    Job Family DescriptorManage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as a conduit between customer and other teams such as engineering architecture etc for any issue resolution Provide L2L3 support to resolve hardwaresoftware issues by applying tehnical expertiseBroad outline of the RolePurpose - Broad objective of the roleOperating Network - Key ExternalOperating Network - Key InternalSize and Scope of Role - FinancialSize and Scope of Role - No. of direct reportsSize and Scope of Role - Total team sizeSize and Scope of Role - Other size parametersMinimum qualification & experienceOther knowledge/skillsKey ResponsibilitiesTechnical CompetenciesKnowledge / SkillsCommunication SkillsJob Segment: Operations Manager, Engineer, Customer Service, Operations, Engineering,

Keyskills :
customer servicesalesmisaccounts

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