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Hiring For Customer Service Executive/ semi voice / Blended process

1.00 to 4.00 Years   Pune   21 Mar, 2023
GLYMPSE HUMAN CAPITAL SERVICES Hiring For Top Mnc in Bangalore
Job LocationPune
EducationNot Mentioned
SalaryRs 3.5 - 4.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Job descriptionWe are Hiring for International voice process for Top MNC!Job DescriptionWe Are Hiring forInternational Voice Process. Customer Support Executive.Profile : Customer Support AssociateQualification :Higher Secondary(12th Pass) / Any graduatesExp:Minimum 1 years Experience requiredSalary:4.6 LPAShift : Rotational ShiftsJob Type : Full TimeJob Location : PUNE (Work from Office)Virtual Interview!!Call or WhatsApp Manish @ +91 hidden_mobileEmail: hidden_emailJob descriptionResponsibilities and Duties:
    • The primary responsibilities of a Customer Service specialist would be:
    • Handling escalations and complex queries.
    • Manage large amounts of incoming and outgoing calls / Emails/ Chats
    • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
    • Identify and assess customers needs to achieve satisfaction
    • Build sustainable relationships and trust with customer accounts through open and interactive communication
    Key skills required:
    • Proven customer support experience or experience as a client service representative
    • Excellent communications skills
    • Ability to listen and active problem solving skills
    • Good interpersonal skills
    • Ability to handle pressure
    • Ability to multi-task, prioritize, and manage time effectively
    NOTE: - Please call or WhatsApp Manish @hidden_mobile!!!Thanks & Regards HR TEAM!!

Keyskills :
blended processinternational voice processbillingnetworkingtechnical supportsemi voicecustomer serviceinbound

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