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Hiring for the Customer Service

0.00 to 3.00 Years   Pune   25 Nov, 2022
Manish Enterprises
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryManufacturing
Functional AreaCustomer Service (International)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Customer Service Roles And Responsibilities:Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team

Keyskills :
customer service operationscustomer serviceproduct knowledge

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