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Insurance Verification Process-Salary 29k Net(Voice)

1.00 to 6.00 Years   Pune   22 Sep, 2022
Job LocationPune
EducationNot Mentioned
SalaryRs 1.0 - 4.0 Lakh/Yr
IndustryBanking / Financial Services
Functional AreaCustomer Service (International)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Designation: Virtual Relationship Manager-InboundPayroll-Bank PayrollJob Location-Thane/Andheri/Vashi/Malad/Pune/HyderabadSalary-400000 CTC GROSS P.A.Day Shiftcallhidden_mobile Kanchanwww.hyfly.inRoles and Responsibilities
    • Roles and Responsibilities
    • To engage regularly with the customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.
    • To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a window to talk to the bank whenever customer needs.
    • Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed.
    • So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set

Keyskills :
customer careinbound processphone bankingoutbound callingcustomer servicevoice processtelecallingtelesales

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