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Lead Portfolio Marketing Specialist

3.00 to 5.00 Years   Pune   13 Apr, 2021
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Overview

  • The TIBCO Voice of the Customer (VoC) team is offering a unique opportunity to be part of one of the fastest growing groups in TIBCO responsible for developing customer advocates and related marketing materials around customer success
  • This is a full time, India-based coordinator position with an opportunity to contribute to a global marketing organization and work alongside top talent in the areas of marketing, customer advocacy, event planning, public relations, analyst relations and more
  • Detailed information about TIBCO s Voice of the Customer program outputs can be found at our website
What Youll Do
  • Experience in professional environment or internship preferred
  • Bachelor s degree in a related field
  • Interest in technology and desire to learn and grow
  • High proficiency and experience with Microsoft Office and Google Business suite programs (Excel, PowerPoint, Google Sheets and Slides, etc.)
  • Experience with the following software is a nice-to-have: Salesforce.com and JIRA; experience with the following vendors is a nice-to-have: G2, TrustRadius, Gartner Peer Insights (online peer review sites)
  • Functions well in a fast-paced environment, analytically minded
  • Must be a strong self-starter and be able to multitask
  • Independent and confident problem-solver
  • Proactive and bold problem-solver, creative in a bind
  • Communicative and transparent team player
  • Pays attention to detail and be committed to polished presentation
  • If you are passionate about customer relations, detail oriented and looking to work cross-functionally with a top-notch marketing team we would love to talk to you
Who You Are
  • This role is designed to equip you with the skills, knowledge and experience to accelerate your career development through intensive training, practical project work and access to experienced mentors
  • You will gain real-world marketing and customer relations experience and receive regular peer and manager feedback
  • Own day-to-day maintenance of advocacy community reward inventory, ensure established processes are followed, and update related tracking sheets, follow up on internal collaboration projects, and system backend organization
  • Organize and maintain peer review program executional tasks (such as contact list pulls for net review sourcing, quote tagging, etc.) and ensure extended teams are engaging on action items
  • Assist the team in coordinating and executing on customer references for various analyst activities
  • Align across TIBCO to ensure all customer reference requests are addressed and fulfilled
  • Support daily VoC projects, team and program
  • Help maintain homegrown reference management solution in Salesforce.com and ensure data is timely and accurate
  • Coordinate various project support tickets in JIRA for creating assets (such as, creative, web, video-based, etc.) for VoC team
  • Audit and maintain Marketing Release Form database & AdobeSign to identify customer reference permissions and give our stakeholders visibility
  • Update and maintain monthly program metrics (capture, production, usage) for reporting dashboard
About TIBCOHeadquartered in Palo Alto, CA, TIBCO Software enables businesses to reach new heights on their path to digital distinction and innovation. From systems to devices and people, we interconnect everything, capture data in real time wherever it is, and augment the intelligence of organizations through analytical insights. Thousands of customers around the globe rely on us to build compelling experiences, energize operations, and propel innovation.Our teams flourish on new ideas and welcome individuals who thrive in transforming challenges into opportunities. From designing and building amazing products to providing excellent service; we encourage and are shaped by bold thinkers, problem-solvers, and self-starters. We are always adapting and providing exciting opportunities for our employees to grow, learn and excel.We value the customers and employees that define who we are; dynamic individuals willing to take the risks necessary to make big ideas come to life and who are comfortable collaborating in our creative, optimistic environment. TIBCO we are just scratching the surface.,

Keyskills :
marketingsalesadvertisingmarket researchemailvoice of the customergoogle sheetsevent planningproject supportpublic relationsmicrosoft officeglobal marketinganalyst relationscustomer advocacy

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