Manager - Field Recovery, Retail Banking

Job Description

*About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role ResponsibilitiesStrategy

• Timely assignment of Foreclosure accounts for actions under relevant policies/ regulations
• Achieving assigned full year objectives as per annual Job Objectives

Processes

• Providing feedback on delinquent accounts to National Foreclosure Manager and CLPU.
• Tracking Demand notice in time as per defined processes.
• Compilation of files as per legal requirement of initiation of action under recovery laws.
• Timely update on CACS and weekly review of the same with relevant stakeholders.
• Timely reconciliation between receipt book, deposit slip and suspense accounts
• Managing the legal bills and ensure timely payments and NDCs.
• Closure of accounts through CLPU
• To ensure compliance with policies and procedures on an ongoing basis. Any suspicious transaction to be immediately reported to the appropriate person/ team.
• Ensure that all the accounts are managed in a manner so that:
• Defined timelines are met

• Appropriate approvals are in place
• Continuous feedback given to the local Credit/Collections/CLPU teams
• Control processing cost within budget
• Ensure documentation of Foreclosure files as per checklist
• Maintain stock of property as per applicable processes
• Maintain periodic Asset verifications reports.
• Ensure timely update of records for accountholder s change of contact details
• Achieve targeted results through interface with internal as well as external stakeholders

People and Talent

• Build a transparent and collaborative culture.
• To work in partnership with stakeholders.

Risk Management

• Monitor all major risk issues and concentrations. Where appropriate, direct remedial action and/or ensure adequate reporting to Risk Committees

Governance

• Promote an environment where compliance with internal control functions and the external regulatory framework is a central priority of the business
• Ensure full awareness of all the policies and procedures issued in relation to money laundering prevention. He / she must ensure compliance with these policies and procedures on an ongoing basis.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Take responsibility to achieve the outcomes set out in the Bank s Conduct Principles: Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Any suspicious transaction must immediately be reported to the supervising officer and must be responsible for overall awareness, adherence and implementation of the Group AML Standards and Country KYC policies.
• Establish a culture and systems and controls to ensure that the businesses operate according to higher standards of regulatory and compliance practices as defined by requirements including local banking laws and anti-money laundering guidelines as part of developing a culture of good compliance

Key StakeholdersInternal

• Policy Team
• Credit Initiation / Credit Operations
• Country Legal Team
• Compliance

External

• DRT
• Chief Metropolitan Magistrate
• District Magistrate
• Local Police Station of Possession / Enforcement Agency
• External Counsel
• Judicial Authorities
• Vendor for e-auction

QUALIFICATIONS:

• Graduate with over 4-6 years of experience in Secured Lending Collection activity with a minimum of over 4 years in managing Foreclosure activities.
• Recovery laws and procedures applicable/DRT/SARFAESI/CIVIL and other Courts.
• Previous experience of interaction with Solicitors, Advocates, Lawyers and Judicial authorities.
• Understanding of customer profile through scrutiny of customers file and related collateral.

Apply now to join the Bank for those with big career ambitions.To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.,

Keyskills :
banking lawinternal controlpersonal responsibilityconstitutional lawantimoney laundering