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Job Location | Pune |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | Operations Management / Process Analysis |
EmploymentType | Full-time |
Dear Candidate,Greetings of the day!We are Hiring forManager - SAP PP/QM/VC & MM/WMYour key responsibilities: Leading a team of experts in SAP PPQMVC MMWM area Must Manage team, employee relations, motivation, recruitment, attrition, conflict resolution. Teams work planning, mentoring, escalation handling, shift rostering, resource management Periodic Management Reporting, assist in annual budgeting Contributing in and driving practices based on industry best practices e.g. ITIL processes related to Incident Management, Request Management, Change Management, Problem Management for your area of responsibility Taking ownership of ticket handling process as per guidelines / best practices and achieving set KPIs for yourself and team Taking ownership as Major Incident Manager in times of critical/high priority tickets (major incidents) in your area Provide necessary support to colleagues during critical support situations Contribute in continuous improvement ideas for improving efficiency and overall teamwork Act as the technical point of contact to analyze and fix complex application and systems issues Review all internal process documents and ensure they are up to date Ensure effective communication and rapport with all stakeholders Taking responsibility of Service Transitions for ongoing rollouts/developments Contributing in various SAP projects as per need and at client location as necessary Adhering to defined company policies, values, and code of conduct Ensure way of working that complies with audit requirement What we expect from you: Must have sound experience on SAP in any Logistics Module (MM, WM, PP, QM, VC) Must have prior experience of handling a team Good understanding on integration with other modules like FICO, PS, SD, WM, PP, QM, VC Must have sound knowledge of IDOC/EDI handling Must have good knowledge of user exists and developments related to customer specific needs i.e. preparing FS document, testing, training to users and process of ChaRM. Nice to have good understanding on integration with other systems (Siebel, Team center, Aton) Good to have knowledge on Output Determination, Inventory Postings, STOs, HUMs, Batch jobs Good to have knowledge of user exists and developments related to customer specific needs i.e. preparing FS document, testing, training to users and process of ChaRM Good to have knowledge about ITIL processes and Solution Manager Good to have exposure on Implementation / Upgrade / Rollout projects Good to have knowledge on S/4 HANA, RPA, Test Automation Good to have awareness about ISO 14001, 45001 requirements What we can offer you: Insight to world class IT Service Delivery. Competitive Salary and Work-Life balance Innovative and dynamic working environment Support of an excellent IT Service Delivery Team Possibility to work in leading crane building company with leading technology Opportunity to take part in SAP rollouts and travelRegards,HR Team