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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Network / System Administration |
| EmploymentType | Full-time |
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Information Technology Travel Percentage : 0%Network Analyst 5-8 years - JR0141027Are you curious, motivated, and forward-thinking At FIS you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.About the teamThis role is a part of our Remote Infrastructure Management Team. Develop core versions of software applications for sale to external clients. Identifies client purchasing requirements and technical specifications through Product Management and/or client representatives. Interacts with engineering groups to assist in design changes to equipment and/or software. Trains and communicates with clients on systems application.What you will be doingPerforms device configurations, internal operating system upgrades and software upgrades and deploys network devices including routers, switches, load balancers and firewalls. Follows documented network services processes and procedures identifies gaps in processes or documentation and suggests improvements. Monitors, responds and provides resolution for all network problem and incident tickets. Utilizing case management system (CMS), documents status updates and problem resolutions. Performs customer service duties and responds to customer requests as defined by management. Responds to customer requests as defined by management completing assignments in a timely manner with an acceptable level of quality. Troubleshoots network problems and recommends corrective procedures; assists with troubleshooting circuit equipment and all other network issues. Prepares activity reports as requested by management. Identifies opportunities to improve workflow and creates supporting documentation for review by peers and management. Maintains network services documentation related to work area. Completes network change requests in accordance with service level agreements. Maintains network lab and equipment inventory. Other related duties assigned as needed.What you bring:Communicates ideas both verbally and in written form in a clear, concise and professional manner Knowledge of network technologies, i.e., routers, switches, load balancers, firewalls, network and routing protocols, DNS Knowledge of basic IT technologies, i.e., operating systems, network devices, software development and architecture Requires knowledge of basic office tools Ability to understand and apply technical concepts Team skills, including the ability to establish and maintain effective working relationships Flexibility, versatility, dependabilityWhat we offer you
Keyskills :
routingtroubleshootingswitchesnetwork devicesnetwork servicesoperating systemsrouting protocolsmanagement systemfinancial servicessoftware developmentciscorouters online privacy