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Network Engineer

3.00 to 5.00 Years   Pune   06 Aug, 2020
Ericsson India Global Services Pvt Ltd
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryTelecom / ISP
Functional AreaNetwork / System Administration
EmploymentTypeFull-time

Job Description

Date: Jul 24, 2020As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where youre welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in Come, and be where it begins.Our Exciting Opportunity Responsibilities:Overall responsible for IN deliverables in Circle/region. Handling all IN activities in the region, typical activities are corrective and preventive maintenance but also network changes that requires physical intervention. Drive the establishment and ongoing development of a professional service culture driving customer happiness. Overall In charge of IN operation. More working experience required in IN platform.

  • Responsible for SLA alignment with interface departments and customer
  • In charge of IN/FM Teams Competence Development and Growth
  • Ensure that FM/IN/GNOC team Comply to processes, procedure to provide world class network availability and reliability.
  • Responsible for all Planned Work activities.
  • Customer Satisfaction & CSI Score
  • KPI monitoring and sign off for Reward/Penalty
Main Tasks
  • Manage day to day Maintenance of all IN system
  • Manage the Provisioning of IN
  • Scheduling and reviewing all planned work (change Request) across the Network
  • Coordinate with TSG(Technical support group) for efficient implementation of service request and complaint handling
  • Coordinate with GSDC (BO, FO, CM), D&P and MSIP(National team interfacing customer central office) for effective O&M operations and effective functioning of network.
  • Maintain effective technical support staff for IN
  • Manage all the activities with the best utilization of resources
  • Advise Service Delivery Manager to improve Service Performance and contractual obligations
  • Regulate all operational expenses
  • Vendor management
  • Spare management
  • PM management and control
Professional / Technical Competence
  • Successful track record and demonstrated background in large-scale IN network operational organisations.
  • Excellent communication and presentation skills.
  • Ability to work in a matrix organisation with a split between line and functional responsibility.
  • Ability to adapt to the local cultural requirements, and able to function in India.
Education and Experience Telecom Engineer with extensive experience in /Operation/Design/ Planning/ Optimization of IN networks.Should have experience in leading teams
  • Consultative skills
  • Collaboration
  • Diversity awareness
  • Drive change
  • Interpersonal communication
  • Marketing skills
  • Presentation skills (oral and written)
  • Problem solving
  • Share knowledge
  • Business Skills
  • Business understanding
  • English
  • Ericsson knowledge
  • Financial understanding
  • Use of IS/IT
Professional Skills
  • IN/VAS Networks
  • IP Networks
  • Circuit Switching
  • Location- Pune
Whats in it for you Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds you will be redefining it. You won t develop for the status quo but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless. We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson s Code of Business Ethics. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture. Great Place to Work Institute s methodology is recognized as rigorous and objective and is considered as the gold standard for defining great workplaces across business, academia and government organizations. Ericsson India Limited has been Great Place to Work - Certified in 2020.What happens next once you apply Read about the next steps here. For your preparation and reference, here is our overall Brand video and some insights about our innovations in 5G https://www.ericsson.com/en/careers/job-opportunities/hiring-process ,

Keyskills :
service deliverycareer opportunitiestroubleshootingswitcheseuropean works councilsrouterspreventive maintenanceoptimization strategiesnetworkingtechnical supportcomplaint handlingworking experiencecisco

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