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Princ Technical Education Consultant

6.00 to 7.00 Years   Pune   09 Dec, 2021
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaIT Operations / EDP / MIS
EmploymentTypeFull-time

Job Description

Responsible for design and development of instructor-led training, virtual instructor-led training, virtual on-demand training, and the project management for a wide-variety of technical Veritas product training. Course development involves collaborating with subject matter experts to create training for customers, partners, and internals. The primary area of focus is course design, development, and implementation across all phases of the course development life-cycle. This includes instructional design, curriculum architecture, lab image and lab development, content sourcing, technical writing, graphic design, and the creation of multimedia demonstrations.

  • Design and develop technical courseware for a variety of delivery platforms such as, instructor-led training, virtual instructor-led training, and virtual on-demand self-paced training.
  • Create educational content that clearly conveys complex information to a technically savvy audience, including Veritas customers, system administrators, sales engineers, technical support, and consulting.
  • Develop an in-depth expertise in multiple Veritas product areas; the immediate area of focus will be training development for Backup and Recovery products, but may expand to include other products.
  • Develop lab images/environments and engaging lab exercises for end-user customer classroom or remote classroom environments on specified schedules.
  • Engage in project management with a team of course developers and the advisory board of stakeholders.
  • Incorporate lesson and lab feedback from all the concerned stakeholders.
  • Maintain close collaboration across many teams to produce course content, including lab development, production, delivery, and product management.
  • Maintain high standards of quality and juggle multiple priorities while meeting or beating project deadlines.
  • Provide instructor-readiness support - compiling resources and writing documentation to assist with course preparation, and hosting train-the-trainer events.
  • Participate in special projects and assignments in addition to regular course development projects.
  • Support Certification Exam development efforts and create supporting student materials with the courseware including
  • Develop technical product proficiency to work with new enterprise software - become a subject matter expert, and create real-world, hands-on lab exercises to support course lessons.
  • Troubleshoot lab problems using standard hardware and software tools.
  • Seamlessly work with a team as well as contribute individually to projects.
  • Develop an aptitude to learn and understand new technologies quickly and translate them into courses.
  • Bachelor s degree in Engineering, Computer Science, or equivalent with related experience.
  • Excellent technical writing skills coupled with Instructional design, and very good verbal and written communication skills.
  • Training development or delivery experience is required. A minimum of 6-7 years of technical and/or instructional design experience is required.
  • Project management experience is preferred.
  • Expertise with PowerPoint is required. Experience with Adobe Presenter, Adobe Captivate, or TechSmith Camtasia is preferred.
  • Product knowledge and experience with Veritas Backup and Recovery products such as, Veritas Backup Exec, Veritas NetBackup, and Veritas Velocity - ability to install, maintain, and troubleshoot problems is preferred.
  • Knowledge of Microsoft Windows and/or Linux/Unix platforms is required. Experience in system administration of Microsoft Windows Server operating systems, Microsoft Exchange, Microsoft SQL, and Microsoft SharePoint. Candidates who are MS Certified Professionals are desirable.
  • Experience in system administration of Linux/UNIX platforms, including Sun Solaris, HP-UX, Linux, and/or AIX operating systems. Candidates who are Linux/Unix Certified Professionals are desirable.
  • Proficiency with VMWare ESX and Workstation is desirable.
  • Working knowledge of Cloud computing is desirable.
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Keyskills :
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