Professional Services Consultant

Job Description

Druva is the global leader in Cloud Data Protection and Management, delivering the industry s first data management-as-a-service solution that aggregates data from endpoints, servers and cloud applications and leverages the public cloud to offer a single pane of glass to enable data protection, governance and intelligence dramatically increasing the availability and visibility of business critical information, while reducing the risk, cost and complexity of managing and protecting it.Druva s award-winning solutions intelligently collect data, and unify backup, disaster recovery, archival and governance capabilities onto a single, optimized data set. As the industry s fastest growing data protection provider, Druva is trusted by over 4,000 global organizations, and protects over 40 PB of data.Please do visit us at : https://www.druva.com/about/Position Summary The Professional Services Consultant (PSC) has a responsibility to discover, design, consult and implement Druva solutions within new and existing customers. As a member of the Professional Services team, this role will engage and drive customer success. Candidates for this pivotal position are highly dynamic and seasoned professionals with equally soft and technical skills.As a PSC, you will interact with a wide range of individuals across the globe. The ability to effectively scale your interactions from highly technical I.T. staff to key stakeholders at the Executive level is a must. Flexibility in your current skill set and a demonstrable eagerness to learn new things are key criteria to any candidates for this position.You will work in a team of individual contributors who are empowered to make decisions and run their day to business.Key Responsibilities

• Discover, Design, Deploy and Optimize Druva Solutions to meet customer requirements
• Consult customers and internal teams on best practices and meet expectations
• Plan, organize and manage all phases of a project to ensure successful implementation. This includes developing technical solutions and managing project plans, project schedules, success criteria, and milestones
• Communicate status to key stakeholders on project status to drive the outcome
• Timely responsiveness to customer satisfaction
• Manage customer relationship and run Quarterly Business Review

Desired Skills and Experience

• 10+ years in technical customer-facing roles with at least 3+ years as a Consultant
• Has takin the Lead role in helping out the team and driving customer implementation across all customers
• Expert level knowledge of Operating Systems including MS Windows, Linux, and MAC.
• Experience with Active Directory, SSO Tools, SCCM/Casper Deployment tools, Virtual environments (VMWare, HyperV), Storage Technologies (SAN/NAS)
• Knowledge of Networking concepts (TCP/IP, DNS, Bandwidth Management, Firewalls), Cloud Technologies using AWS/Azure.
• Fast Learner in a dynamic environment with changing priorities
• Results-oriented with the ability to prioritize activities, plan and organized to meet commitments
• Excellent presentation, communication (verbal & written), and relationship building skills, across all levels of management including negotiations and risk abatement
• Experience with a SaaS company or demonstrable deep knowledge of SaaS practices
• Travel up to 25%

Requirements

• Strong knowledge of enterprise server backup technology
• Knowledge and practical experience with VMware & Hyper-V administration.
• Backup & Restore of File & MSSQL Servers.
• Exposure to AWS services - mainly EC2, S3, IAM & VPC.
• Understanding of project management methodologies and processes
• Exposure to Storage protocols SAS, Fibre Channel, SCSI, iSCSI
• Understanding of Network Technologies and protocols TCP/IP, VLAN, DNS, switches, firewalls, routers

You would be part of a highly talented team contributing to the growth of our clients like NASA, PwC, Xerox, Louis Vuitton etc.We invite you to be a part of the Pune team - hosting one of its world class facilities our employees enjoy attractive HR benefits and wholesome recreations facility along with a great career opportunity! Listed are the career opportunities: http://www.druva.com/about/careers/To all recruitment agencies: Druva does not accept agency resumes. Please do not forward resumes to our jobs alias, Druva employees or any other company location. Druva is not responsible for any fees related to unsolicited resumes.,

Keyskills :
project plansfibre channel active directoryoperating systems disaster recoveryproject management cloud applicationsbandwidth man