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Quality Analyst Non Voice

1.00 to 3.00 Years   Pune   15 Oct, 2020
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaQuality (QA-QC)
EmploymentTypeFull-time

Job Description

1. Required to publish reports of quality daily/weekly based on quality checks /Quality Plan2. Must be able to further train additional team in quality checks.3.Conduct Weekly Calibrations4. Prepare quality manual for each process5. Based on forecast decide the quality ratio, CAPA reports for improving quality6. Must be in a position to do critical analysis for external errors and plan improvements for the processCritical Skills Required:Must be profient in English language and good verbal and written communication skills. Must have good knowledge of Ms-Office especially Ms-excel and the standard quality team tools and usage. Must have good analytical skills. Must be open to work 24 X 7 shift and six days a week. Must have a qualification of minumum graduation. Should have good interpersonal and employee relations skills. YB project experience will be added advantage.,

Keyskills :
qualitycustomer relationstest casescalibrationQuality AnalystCalibrationsQuality Planquality checks

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