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Senior Manager - Email Marketing - Performance Marketing Agency

10.00 to 12.00 Years   Pune   12 Aug, 2022
Macro Hire
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Roles and Responsibilities - Responsible for campaign delivery and client satisfaction.- Oversee all full-service campaign operations within the purview and ensure all requests are delivered according to contract requirements.- Work with stakeholders across the globe to identify opportunities to create value for clients.- Must be a great people manager. Manage and develop Campaign Managers and analysts to create a world-class marketing operations organization.- Lead and/or develop content for on-going team training programs.- Maintain campaign process documentation and template forms to ensure seamless service experience across book of business.- Assist in the development, communication, and rollout back-up plan across the book of business during production resource outages.- Track key metrics that matter. Ensure immediate teams reports are current and accurate. Desired Candidate Profile - Experience of leading teams (>20 people) is a must.- 10+ years of experience in marketing, digital or other relevant domains. Previous experience of leading Marketing Operations team will be a bonus.- Rich experience of delivering business results, customer service, people management, escalation management/problem resolution, identifying opportunities for value creation, and innovation.- Experience of directly working with global stakeholders and with clients.- Bachelors Degree required.- Experience within the digital domain/advertising/marketing industry is a plus Knowledge, skill - Has strong and proven leadership skills to drive changes in the organization- Has maintained project/account documentation- Has good written and verbal communications skills, time management skills- Is detail-oriented, able to multi-task and prioritize- Is a self-starter and result- oriented,

Keyskills :
key metricssalesfinanceltdaccountancyteam training

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