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Job Location | Pune |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Architecture |
EmploymentType | Full-time |
Service ArchitectApply nowPublish Date: Aug 9, 2021Location: Pune, Maharashtra, IN-IndiaCompany: AtosThis is an Individual Contributors role. The main purpose of the role is to be responsible for the efficient and effective design of digital service delivery to ensure services meet the needs of the customers. Develop and maintain Digital Services customer service designs, including the delivery of relevant service architectures to support the strategic transition of business solutions into production, by identifying and integrating business, information, and technology architecture, in alignment with service strategy, creating a culture of perpetual challenge and continuous improvement in the delivery of internal and 3rd party services. Works as part of the enterprise design practice to identify impact on service architecture and user service experience. Collaborates closely with the Architecture Team, Customer Service Manager/Supplier Relationship Manager to define service objectives, commercial arrangements, service levels and other performance indicators.What is expected from this role
Keyskills :
service deliverysolution designtooling designdigital servicesservice levelservice strategyfocal pointservice designservice levelsservice managementcustomer servicebusiness solutionsproject managementdata center