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Service Delivery Analyst Senior

6.00 to 8.00 Years   Pune   14 Sep, 2021
Fidelity National Information Services, Inc
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associates Degree Travel Percentage : 0%UNIX Pune-6-8Yrs - JR0141343Are you curious, motivated, and forward-thinking At FIS, you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.About the teamIt s an amazing opportunity to join a talented team of innovative and committed folks doing interesting work at the world s largest global provider dedicated to financial technology solutions!What you will be doing

  • Provides technical support activities for a software production processing environment.
  • Installs, maintains and supports application/source code and/or its components and subsystems including third party software.
  • Detects, diagnoses and reports related problems.
  • Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components.
  • Provides technical assistance to programming staff in the analysis of application software amends, performance and resource consumption.
  • Creates and maintains complete documentation relative to the support of application software.
What you bring:
  • Skill in basic diagnostic techniques and corrective actions to resolve day-to-day problems
  • Ability to demonstrate interpersonal and teambuilding skills and manage conflict
  • Ability to understand and apply concepts
  • Ability to analyze and solve problems using learned techniques and tools including escalation practices
  • Skilled use of Microsoft Office package and related software applications is required
  • Team skills, including the ability to establish and maintain effective working relationships
  • General business skills, industry knowledge, financial management and planning skills
  • Strong analytical, statistical and problem solving skills
What we offer you:
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A broad range of professional education and personal development possibilities FIS is your final career step!
  • A competitive salary and benefits
  • A variety of career development tools, resources, and opportunities
Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepass,

Keyskills :
informaticaanalysiscustomer relationsdata analysisdeliveryteam buildingoffice packageonline privacyproblem solvingmicrosoft officetechnical supportdevelopment toolsfinancial servicescareer development

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