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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Finance / Accounts / TaxCustomer Service (Domestic) |
| EmploymentType | Full-time |
Summary of Responsibilities Hands on and in-depth knowledge of AR process Monitor and collect accounts receivable for assigned portfolio by contacting customers via telephone & email, both inbound and outbound Work with cash application team to apply payments timely & accurately Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared Provide accurate forecasting of collection promises Work with Customer Service & Billing teams to resolve customer disputes, support correction of root causes and enable timely collections Identify slow-paying customers, timely escalation of collection challenges to management & BizOps team, and recommend appropriate exit paths To be highly customer obsessed and ensure delivering a positive customer experience on every interaction Assist in streamlining and improving the accounts receivable process by identifying areas of improvement Meet all the productivity related goals on a monthly basisKnowledge & Skills/ Business Acumen/ Education & Experience Minimum requirements include Post graduation or a Master s Degree Accounting/Finance or a related field 2 years of relevant experience in Accounts Rec Strong ability to communicate internally and externally Strong ability to take initiative and self- start when necessary Proven ability to develop new ideas and creative solutions Proven ability to work successfully in an ambiguous environment Proven ability to meet tight deadlines and prioritize workload Fluency in Microsoft Excel is a mustPost graduation or a Master s Degree Accounting/Finance or a related field.Previous experience 2-3 Years in Account Receivables, Collections, Dispute Management, Customer Care, or other customer facing role Post graduation or a Master s Degree Accounting/Finance or a related field.Previous experience 2-3 Years in Account Receivables, Collections, Dispute Management, Customer Care, or other customer facing role,
Keyskills :
accountingcash application collectionsaccounts receivable cashdispute management