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Support and installation Engineer,

1.00 to 3.00 Years   Pune   27 May, 2023
Seven Consultancy
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaService / Installation / Repair
EmploymentTypeFull-time

Job Description

    SALARY: 1LPA-2.4LPA QUALIFICATION: Diploma in Mechanical, Electrical, Electronic Engineering MALE/FEMALE: Male EXPERIENCE: 1years-3years JOB DETAILS 1.Provide telephonic support/Re-direct complex queries to Support mail. 2. Coordinate with the support department regarding the resolution of client queries. 3.Coordinate with sales department regarding post-installation client requirements (Specific documents, list of spares & consumables, etc. 4.Bi-Weekly meeting with QC & Operations department regarding issues faced during installation. 5.Prepare a tentative timetable of visits for upcoming installation/Support visits. 6.Diagnose root causes of problems faced by clients and document the same thoroughly via pic, videos and update the Pro-Active documents, manuals accordingly. 7.Maintain a thorough record of visits and respective expenses. 8.Responsible to deliver high-quality, customer-driven, support service resolving customer inquiries at the first point of call or over the internet wherever possible. 9.To Monthly complaint report (DRM) to share with the department head. 10.coordination with sales team for aftersales requirements ( AMC / spares/ new machines) FUNCTIONAL AREA Support and installation jobs in Pune, Support and installation jobs in Maharashtra, Support and installation jobs in India, support engineer jobs in Pune, support engineer jobs in Maharashtra, support engineer jobs in India, Installation executive jobs in Pune, Installation executive jobs in Maharashtra, Installation executive jobs in India, Maintenance engineer jobs in Mumbai, Troubleshooting, Customer Service, Support executive, Manufacturing industry jobs in Pune, Manufacturing industry jobs in Maharashtra, Manufacturing industry jobs in India, Manufacturing placement agencies in Pune, Manufacturing Recruitment agencies in Pune, Manufacturing placement agencies in Maharashtra, Manufacturing Recruitment agencies in Maharashtra, Manufacturing placement agencies in India, Manufacturing Recruitment agencies in India, placement consultancy in Pune, best placement consultancy in Pune, top placement consultancy in Pune, placement consultancy in India, best placement consultancy in India, top placement consultancy in India. Apply Now,

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