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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software,Network / System Administration |
| EmploymentType | Full-time |
Group Company: Quick Heal Technologies LtdDesignation: Support Engineer (QH_DES_248), Support Engineer (QH_DES_245)Office Location:Years of experience: toSalary Range: INR toPosition description: To assist customers/partners for Seqrite-Enterprise security products for Configuration, Deployment, Feature understanding, upgradation and issue resolution. This team acts as Frontline team to answer customer/Partners queries on Toll free, chat and e mail cases at TSC and to answer direct calls or on-site schedule at Branches. Provide world class customer experience while working with customers/partners, ensure resolution to their queries or escalation to the next level if not Resolved.Primary Responsibilities:
Keyskills :
troubleshootingnetworkinglanoperating systemsswitchestoll freecustomer experiencefdrchatcsatmailemailsecurityscheduledeploymentescalationupgradation