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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Rs 26 - 30 Lakh/Yr |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Cloud Based Service Management Process Design SW/Application Tech Support PractitionerLocation:PuneQualification:15 years of full time educationProject Role:SW/Application Tech Support PractitionerProject Role :SW/Application Tech Support PractitionerProject Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Management Level :7Work Experience :12-15 yearsWork location :PuneMust Have Skills :Cloud Based Service Management Process DesignGood To Have Skills :Network InfrastructureJob Requirements :Key Responsibilities :1:Manage the lifecycle of all network infrastructure changes from GNOC by collaborating with diverse network teams per cloud platform and client change management team 2:Apply a structured methodology in the plan, schedule and execution phases of all categories of changes Closely collaborate with technical leads/engineering resources in achieving the above 3:Conduct impact analyses, assess change readiness and identify/mitigate key risks to execution of planned changesTechnical Experience :Exceptional communication skills both written and verbal Able to work effectively at all levels in an organization Excellent active listening skills Strong analytic and decision-making abilities Must be a team player and able to work with and through others Ability to influence others and move toward a common vision or goal Added advantage: CCNA certifiedProfessional Attributes :Good Communication SkillEducational Qualification :GraduationAdditional Information :a: Provide leadership and supervision to team members operating in 24 x 7 shifts
Keyskills :
software development life cycleanalyticalorchestrationpythonautomationserver monitoringconsultingmysqltechnical supportmongodb