Team Leader - Trade Ops (Multiple Positions)

Job Description

About Northern Trust: Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally. With over 130 years of financial experience and nearly 20,000 partners, we serve the world s most sophisticated clients using leading technology and exceptional service. Working with Us: As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve! We recognize the value of inclusion and diversity in culture, in thought, and in experience, which is why we are honored to receive the following awards in 2021: Gender Equality Index Member, Bloomberg Top Financial & Banking Company, Black EOE Journal, Hispanic Network Magazine, Professional WOMANS MagazineWe d love to learn more about how your interests and experience could be a fit with one of America s best banks and most sustainable companies! Build your career with us and apply today.ROLE Incumbent will be responsible for end to end process management & delivery of process of all or a cluster of processes which include:

• Confirmation of all instrument class viz, Equity, Bonds, Fx & MM Deposits
• Settlements involving Equities and Fixed in different markets across the globe
• Cash Management (Payments and Journal postings)
• Overdraft Monitoring
• Front Office Reconciliation

The incumbent will be accountable for proper change management & process improvement. Continuously develop industry/product knowledge. Ability to understand customer segments and apply different servicing approaches based on customer knowledge level. Implement development plans for staff. PRINCIPAL RESPONSIBILITIES

• Lead and organise work
• Ensure that the team is aligned to overall operations objectives
• To ensure due oversight and controls over the daily processes covered by the team.
• To ensure due oversight and controls over the processes. Maintenance of joint issue log. Chair weekly meetings to review this.
• Reconciliation has performed with 100% accuracy level and completed within expected timelines as defined in the SLA
• Proactively manage workflow, adhering to agreed client SLA s and turnaround times for resolution of queries.
• Assess exceptions and deviations from the standard support processes and takes appropriate action to ensure correct and timely processing
• Conduct Procedure and work flow reviews to identify opportunities to increase efficiency. Identifies process improvements and service delivery using creative and proactive measures.
• Provide information on the status/progress of exceptions and resulting processes to other departments
• Advise junior staff on resolution of problems
• Manage the performance of employees within the team
• Ensure team familiar with and understand requirements described in the Clients SLA s, BCP s etc.,
• Manage and maintain Key Performance Indicators for the functional areas under their control
• Escalate issues to onshore location when appropriate
• Maintain training and talent matrix for the team.

SKILLSGENERAL

• Demonstrated client servicing capabilities and excellent communication skills.
• Must be able to work under pressure and make accurate decisions in stressful situations.
• Must be able to lead, manage and motivate the teams.
• Good time management skills
• An appreciation of risk and quality issues
• Control Oriented
• Proactive, positive approach
• Able to grasp/learn concepts and procedures quickly
• Ability to work independently
• Problem solving skills
• Attention to detail
• Organizational skills are required to manage conflicting priorities and multi-task functions in a fast-paced team environment. Leadership and organizational skills are required to develop periodic goals and to motivate team members towards the goals set.

ACCOUNTABILITIES

• Employees are required to comply with the regulatory regime in which Northern Trust operates as appropriate to the above role.
• Employees are expected to exercise due care and diligence, ensuring the areas the incumbent is responsible for are organised and controlled.
• Employees are required to observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties.
• Responsible for managing team.

KNOWLEDGE:Products: General knowledge of financial products and their operations processing requirements specific knowledge of Cash Equity, Fixed Income & Fx Products.Financial Markets

• General knowledge of financial markets, the institutions that govern them and the major firms that operate in them
• Specific knowledge of all relevant markets in different region viz. EMEA, US & APAC
• Knowledge of specific clearing institutions. i.e. CREST and Euroclear
• An understanding of the various departments within Investment management world and how they interact with each other:

1. Front Office
2. Operations Departments: Confirmations, Settlements, Reconciliation, Data Management
3. Other Support Functions: Finance, Legal & Compliance. General knowledge of the lifecycle of a securities trade

Specific knowledge of Equity, FI & Fx Settlement processes:

• Pre and Post Settlement
• Cash Management
• Stock & Cash Reconciliation
• Operational Risks & Controls

IT Systems

• Understanding of the functional purpose of each system used in day-to-day processing
• Understanding of how the data in the various systems is interrelated.

Risk Management Understanding and consistent application of key control activities within day-to-day processing EXPERIENCE:CA/ MBA (Finance)/CFA or B.com with at least 1 years experience in people management role.Knowledge of Capital Markets Essential with the knowledge of the investment management/asset servicing industry (preferable), with Minimum 6-8 years of experience in the capital market domain.Additional Information,

Keyskills :
fixed incomeslatime managementdata managementcustomer relationsfixed income derivativescoachingkey performance indicatorsgender equalitysalesqualityclient servicingcapital marketscapital market