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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Manufacturing |
| Functional Area | Technical Support / Helpdesk |
| EmploymentType | Full-time |
Provide onsite / offsite technical support / training and guidance to System Integrators / end users of the applications. Execute and manage the implementation of business application ensuring deadlines are met and full end user training has been completed. Providing pre - sales designs support and corrugating on RFP s , working closely with consultants and end customers for Proof of Concepts. Incorporating training materials such as manuals , procedures , presentations , on - line training , and training programs to facilitate the implementation objectives.Technical Qualifications: BE / B.Tech in Electronics / Electronics and Telecommunications CCNA preferred Knowledge of IT systems such as Networks , Switches and Fibre Optics. A good and thorough understanding of installation and support processes for: Windows Server OS 2003 / 2008 R2 Windows XP / 7 / Linux Embedded OS Mac OS Clear understanding of NAS / DAS / iSCSI / SAN principals , architecture and fault finding Networking , particularly routing , routing tables , NAT and multiple IP Class applications Experience with SQL Server - Basic SQL setup should be good enough. Experience with Silverlight , IIS7.0 , SSL Certificates , Root Certificates and web application fault finding. Experience with Virtual deployments would be an advantage. Minimum 2 - 3 years experience in providing Tech Support or working in projects delivery especially CCTV systems Functional Requirements: In - depth Knowledge of IP Based CCTV Systems Basic Knowledge of Electronic Security Systems like Access Control , Fire Alarm , PIDS etc. Communicate business objectives and requirements to delivery teams via functional specifications. Designs and conducts post training evaluations and assessments to ensure that training objectives are being met. Act s as an interface between the customer s deployment team , System Integrator , and our development team and other stakeholders , throughout the Implementation lifecycle. Proactive and resourceful in supporting in preparations for scheduled activities. Testing of pre - live system and guidance to users throughout the project.,
Keyskills :
technical supportoperating systemswindows server osend user trainingelectronic security systemsserver ossql serverwindows xpfire alarmuser trainingwindows serveraccess controlweb application