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Virtual Relationship Manager(For a Leading Pvt Bank-Contact Center)

2.00 to 5.00 Years   Pune   30 Mar, 2023
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Branch Relationship ManagerVRM will be responsible for enhancing the customer engagement virtually to increase customer sickiness on managed clients.They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and on-boarding customers in the relationship banking program.Professionally driven to achieve higher customer satisfaction and increase retention.VRM to have complete knowledge of end-to-end bank offerings, key goals of RM, bank systems and key Onboarding steps for products cross-sell.Responsible for deepening customer relationships to increase customer relationship value Responsible for driving quality engagements overcall with customers by following industry best practices Responsible for increasing mobile banking adoption and drive initial login onOptimus app

Keyskills :
brmwealth rmbranch relatiosnhip managerhni rm

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