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Receive, update and assign service calls on Service Manager Tool (SM9) used for call tracking ensuring the call is logged properly in regards to procedures and verify contract coverage to achieve SLA....
helpdesk handover emergency closure email cmdb authorization tat ervicedesk servicedeskmanagement problemmanagement caservicecatalog serviceimprovement servicelifecyclemanagement iso20000 calltrackingReceive, update and assign service calls on Service Manager Tool (SM9) used for call tracking ensuring the call is logged properly in regards to procedures and verify contract coverage to achieve SLA....
helpdesk handover emergency closure email cmdb authorization tat ervicedesk servicedeskmanagement problemmanagement caservicecatalog serviceimprovement servicelifecyclemanagement iso20000 calltracking1. Review the single and Multivariate trend of LTE-Radio Access Network KPI 2. Identify and analyse the actionables from the trend,corelate with service wise traffic 3. Optimize the balance be...
servicelifecyclemanagement sla networking networkperformance copc processmigration balancedscorecard serviceimprovement problemmanagement servicelevelmanagement transitionmanagement access reverselogistics supplychainconsulting kpi servicedShort Description We are looking to hire CMDB Functional Expert Qualifications Bachelor or Masters degree Job Responsibilities Job Description (Role & Responsibilities)
Receive, update and assign service calls on Service Manager Tool (SM9) used for call tracking ensuring the call is logged properly in regards to procedures and verify contract coverage to achieve SLA....
helpdesk handover emergency closure email cmdb authorization tat ervicedesk servicedeskmanagement problemmanagement caservicecatalog serviceimprovement servicelifecyclemanagement iso20000 calltrackingOracle Fin, SCM, CRM, HRMS, Service Contracts Techno- Functional 3+ yrs exp with the relevant Oracle modules,...
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servicecontracts scm hrms contracts OLA ServiceImprovement ServiceLevelManagement COPC TransitionManagement ServiceDesk ProcessMigration ProblemManagement ServiceLifecycleManagement SoftwareBuild cle BuFloor Manager Customer Service Desk 3-5 years Description : Floor Manager Customer Service Desk Location: Bangalore/ Pune Experience: 3-5 years Description : Being approachable and friendly. Bein...
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design css jquery html ui css3 it ervicedeskmanagement problemmanagement servicelifecyclemanagement servicedesk adobephotoshop serviceimprovement customerservice caservicecatalogService Asset Configuration Management (SACM) Analyst Experience - 3 to 4 Years Essential Skills: Experience in planning for Configuration Management Database(CMDB) project and activities to implement...
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deliveryqualityualitycontrolintegrationprojectscommunicationskillscosteffectivesterlingintegratorintegrationarchitecturewrittencommunicationservicelifecyclemanagementTo monitor alarms, raise incident Trouble tickets and resolution of network incidents, coordinate with vendors to resolve hardware based problems within specified SLA in the Bharti NSG voice networks ...
hardwarecarriersavailabilityOLAServiceImprovementServiceLevelManagementCOPCTransitionManagementServiceDeskProcessMigrationProblemManagementServiceLifecycleManagementendResponsible for development, programming and site execution of the products within deadline. Need to carry out regular activity of testing and trouble shooting of logic Need to support service desk ...
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